We want you to order with confidence. Mower parts must be checked carefully before installation, so please compare the part number, image, dimensions, mounting points, and product notes before using the item.
30-Day Return Window
You may request a return within 30 days of delivery. To be eligible, the item must be unused, uninstalled, in resalable condition, and returned with its original packaging and included components.
Installed, used, modified, damaged, or incomplete items may not qualify for a refund.
How to Start a Return
Email support@mowerproparts.com with your order number, the item you want to return, and the reason for the return.
Please wait for return instructions before sending anything back. Returns sent without instructions may be delayed or refused.
Return Shipping
- Ordered the wrong part or changed your mind: The customer is responsible for return shipping. We recommend using a trackable shipping service.
- Incorrect, damaged, or defective item: Contact us within 7 days of delivery with photos and your order number. If the issue is confirmed, we will help arrange the appropriate replacement, refund, or return instructions.
Refunds
After the returned item is received and inspected, we will email you with the result. Approved refunds are issued to the original payment method, usually within 5-10 business days after approval. Your bank or payment provider may require additional processing time.
Fitment Responsibility
Many mower parts look similar but are not interchangeable. Customers are responsible for checking the available product information before ordering. If you are unsure, contact us before purchase with your old part number and equipment details.
Non-Returnable Situations
Items may be refused for return if they show signs of installation, use, modification, missing parts, damaged packaging beyond normal opening, or damage caused after delivery.